Last updated: April 29, 2011

Improvement Today

The Innovator's Dilemma, Clayton M. Christensen, Harper Business Essentials, 2003

Wicked Problems and Social Complexity, Dr. Jeff Conklin, Cognexus Institute, 2003

Diffusion of Innovations, Everett M. Rogers, The Free Press, New York, 5th Edition, 2003

Crossing the Quality Chasm: A New Health System for the 21st Century, Institute of Medicine, National Academy Press, Washington, D.C., 2001

The Tipping Point, Gladwell, M.. Boston: Little, Brown and Company, 2000. 

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance,  Second Edition, Gerald Langley, Ron Moen, Kevin Nolan, Thomas Nolan, Clifford Norman, Lloyd Provost. San Francisco, Jossey-Bass Publishers, 2009

Creating a New Civilization, Alvin and Heidi Toffler, Turner Publishing, Inc., Atlanta, 1995

Control Your Own Destiny or Someone Else Will, Noel M. Tichy and Stratford Sherman, Doubleday, 1993

Quality or Else, Lloyd Dobyns and Clare Crawford-Mason, Houghton Mifflin Company, Boston, 1991

The Machine That Changed the World,  J. Womack, D. Jones, D. Roos, Rawson Associates, NY, 1990

The Reckoning, David Halberstam, William Morrow and Company, NY, 1988

Kaizen, Masaaki Imai, Random House Business Division, New York, 1986

The Third Wave, Alvin Toffler, Bantam Books, 1981