The documentation of ideas and methods is critical to the advancement of any effort, including the general topic of improvement. In that spirit, we have devoted a large amount of our energy to working with others to publish or ideas and applications. Below is a listing of papers and books that we have written or co-authored with others.


Bartlett, R. P. and Provost, L P., 1973. "Tolerances in Standards and Specifications," Quality Progress, ASQC, December, 1973.

Batalden, P., Nolan, T. W., 1993. "Knowledge for the Leadership of Continual Improvement of Health Care," The AUPHA Manual of Health Services Management, Aspen Publishers, 1993.

Bennett, B., Provost, L. P., 2015. "What's Your Theory?" (pdf) Quality Progress, ASQ, July, 2015, pp. 36-43.

Brock, W. A., Nolan K. M., Nolan, T. W., 1998. "Pragmatic Science: Accelerating the Improvement of Critical Care," New Horizons, 1998, 6: 61-68.

Berwick, D. M., Nolan, T. W., 1995. "Overview: Cooperating for Improvement," Jt. Comm. J. Quality Improvement, 1995, 21: 573-577.

Berwick, D. M., Nolan, T. W., 1998. "Physicians as Leaders in Improving Heath Care: A New Series," Annals of Internal Medicine, 1998, 128:289-292.


Cleeland C., Nolan K. et al, Rapid Improvement in Pain Management: The Veterans Health Administration and The institute for Healthcare Improvement Collaborative, Clinical Journal of Pain. 2003: Volume 19, Number 5: 298 - 305.

Clemmer,T. P., Spuhler, V. J., Berwick, D. M., Nolan, T. W., 1998. "Cooperation: The Foundation of Improvement," Annals of Internal Medicine, 1998; 128:1004-1009.

Cross, H., Kotula, A., Nolan, T. W., 1978. "Stability of Frozen Ground Beef Containing Mechanically Deboned Beef," Journal of Food Science, 1978, 43:281-284.

Cross, H., Stroud, J., Carpenter, Z., Kotula, A., Nolan, T. W., Smith, G., 1977. "Use of Mechanically Deboned Meat in Ground Beef Patties,"Journal of Food Science, 1977, 4:1496-1499.


Dyer, T., Nolan, T. W., Shapton, W., Thomas, R., 1995. "The Analysis of Frequency Domain Data from Designed Experiments," Society of Automotive Engineers, SAE Paper 951274, Spring, 1995.


Elder,R. S., Provost, L. P., Ecker, O. E., 1981. "U. S. Department of Agriculture Cusum Acceptance Sampling Procedures," Journal of Quality Technology, January, 1981.

Elder, R. S., Provost, L. P., 1983, "Efficient Control Charts for Wastewater Laboratories," American Laboratory, July, 1983.


Langley,G. J., Nolan, K. M., Nolan, T. W., 1994. "The Foundation of Improvement." Quality Progress, ASQC, June,1994, pp. 81-86.

Lynn J, Nolan K., et al, Quality improvements in end of life care: insights from two collaboratives. Joint Commission Journal on Quality Improvement. 2000: 26:254-67.

Lynn J., Nolan K, et al, Reforming care for those near the end of life: the promise of quality improvement, Ann Interm Med. 2002 July 16:137(2):117-122.

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Langley, G. J., Moen, R. D., Nolan, K. M., Nolan, T. W., Norman, C. L., Provost, L. P., 2009. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES)




Maccoby, Michael, Clifford L. Norman, C. Jane Norman and Richard Margolies. Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health. San Francisco: Jossey-Bass, 2013

Miller,B., Pomeranz, Y., Thompson, W., Nolan, T. W., Hughes, J., Davis, G., Jackson, N., Fulk, D., 1978. "Interlaboratory and Intralaboratory Reproducibility of Protein Determination in Hard Red Winter Wheat by Kjeldahl and Near Infrared Procedures," Cereal Foods World, 1978, 23:198-201.

Moen, R.D. Norman, C.L. Circling Back: Clearing up myths about the Deming cycle and Seeing How it Keeps Evolving, Quality Progress, American Society for Quality, November, 2010

Moen, R. D., 1975. "Composite Sampling," 29th Annual Technical Conference Transactions, ASQC, May, 1975.

Moen, R. D., 1989. "The Performance Appraisal System: Deming’s Deadly Disease," Quality Progress, ASQC, November, 1989, pp. 62-66.

Moen, R. D., 1991. "The Deming Philosophy for Improving the Education Process," O.Q.P.F. Series on "Commentaries on Deming’s Theory and Its Application," Ohio Quality and Productivity Forum, P.O. Box 17754, Covington, KY, 41017, call 606-344-1698.

Moen, R. D., 1996. "Contributions of W. Edwards Deming," Proceedings of the International Conference on Quality, Yokohama, Japan, JUSE, October, 1996, pp. 653-658.

Moen, R. D., 1998. "Some Comments on Japan’s Seven Tools for New Product Planning," Proceedings of the Second International Congress,Yugoslav Association for Standards and Quality, Belgrade, Yugoslavia, May 27, 1998.

Moen, R. D., 1999. "Strategic Planning," Chapter 3, Managing Market Demand for Nursing Services, AONE Leadership Series, ISBN 15556482477, American Hospital Publishing, Inc., P.O. Box 92683, Chicago, IL, 60675, call 1-800-242-2626.

Moen, R. D., Moen, E. R., Young, T. R., 1998. "DOE for Accelerated Learning and Better Vehicle Performance," SAE Paper 983021, 1998 SAE Motorsports Engineering Conference, November 16, 1998, Dearborn, MI.

Moen, R. D., Norman C., 2016. "Always Applicable -- Deming's system of profound knowledge remains relevant for management and quality professionals today." (pdf) Quality Progress, ASQ, June 2016

Moen, R. D., Nolan, T. W., 1987. "Process improvement," Quality Progress, ASQC, September, 1987, pp. 62-68.

Moen, R. D., Nolan, T. W., Provost, L. P., 1991. Improving Quality Through Planned Experimentation, McGraw-Hill, Inc., New York, 1991.

Moen, R. D., Nolan, T. W., Provost, L. P. 1999.
Quality Improvement Through Planned Experimentation,  Second Edition, McGraw-Hill, Inc., New York, 1999.


Nolan K. et al., Using a Framework for Spread: The Case of Patient Access in the Veterans Health Administration, Joint Commission Journal on Quality and Productivity, June 2005.

Nolan K., Nielsen, G., Schall, M. Developing Strategies to Spread Improvement. From Front Office to Front Line: Essential Issues for Health Care Leaders. Edited by Berman, S., Chapter 6, Joint Commissions Resources, 2005.

Nolan K., Schall M. (editors). Spreading Improvement Across Your Healthcare Organization, Joint Commission Resources, 2007.

Nolan,K. M., 1990. "Planning a Control Chart," Quality Progress, ASQC, May, 1990, pp.51-55.

Nolan, K. M., 1999. "ASQ’s Accelerating Change Collaborative Series: A Challenge for Industry," (pdf) Quality Progress, ASQ, January, 1999, pp. 55-59.

Nolan, K. M., 1999, "Report on the Institute for Healthcare Improvement Collaborative," Newsletter from the American Society of Emergency Physicians, Volume 6, Number 1, February 1999, pp1-6.

Nolan K., Erb, F., Schall, M., Nolan T. "Using a Framework for Spread: The Case of Patient Access in the Veterans Health Administration," Joint Commission Journal on Quality and Productivity, June 2005.

Nolan K., Nielsen, G., Schall, M. "Developing Strategies to Spread Improvement." From Front Office to Front Line: Essential Issues for Health Care Leaders. Edited by Berman, S., Chapter 6, Joint Commissions Resources, 2005.

Nolan K., Nolan T., Learning from Quality Improvement in Healthcare Systems. Symptom Research: Methods and Opportunities (Interactive Textbook), edited by Max M. and Lynn J.,Chapter 13,

Nolan, T. W., 1998. "Understanding medical systems," Annals of Internal Medicine, 1998, 128:293-298.

Nolan, T. W., 1994. "Integrating Quality Improvement and Cost Reduction." The Quality Letter for Healthcare Leaders, 1994, 6(8) 2-5.

Nolan, T. W., Perla, R. J., Provost, L. P., 2016. "Understanding variation, 26 Years Later." (pdf) Quality Progress, ASQ, November, 2016, pp. 28-37.

Nolan, T. W., Provost, L. P., 1990. "Understanding variation." (pdf) Quality Progress, ASQC, May, 1990, pp. 70-78.

Nolan, T. W., Schall, M., 1996. "Reducing Delays and Waiting Times." Institute for Healthcare Improvement, Boston, MA, 1996.

Nolan, T. W., Thomas, R., Pan, J., Moeller, M., 1997. "Implementing and Improving Statistical Energy Analysis Models using Quality Technology," Noise Control Engineering Journal, 1997, 45: 27-34.

Norman, C. L., 1994. "Improving Quality Through Education and Training: A Learner Focused Approach," 48th Annual Quality Congress Proceedings, American Society for Quality Control.


Provost,L. P., Elder, R. S., 1983. "Cost-effective Laboratory Quality Control," ASQC Quality Transactions, May, 1983.

Provost, L. P., Elder, R. S., 1983. "Interpretation of Percent Recover Data," American Laboratory, December, 1983.

Provost, L. P., Langley, G. J., 1998. "The Importance of Concepts in Creativity and Improvement." (pdf) Quality Progress, ASQ, March, 1998, pp. 31-38.

Provost, L. P., Norman, C. L., 1990."Variation Through the Ages" (pdf), Quality Progress Special Issue on Variation, ASQC, December, 1990.

Provost, L. P., Sproul, R.M., 1995. "Creativity and Improvement: A Vital Link," Quality Progress, ASQC, August, 1996, pp. 101-107.


Stiefel, M, Nolan, K. A Guide to Measuring the Triple Aim. Institute for Healthcare Improvement (IHI) White Paper, December 2012.

 Stiefel, M, Nolan, K. Measuring the Triple Aim: A Call for Action. Population Health Management. August 2013, Vol. 16, No. 4: 219-220


Wagner EH, Glasgow RE, Davis C, Bonomi AE, Provost L, McCulloch D, Carver P, Sixta C.  "Quality improvement in chronic illness care:  A collaborative approach."  Joint Commission Journal of Quality, 2001, 27: 63-80.